Technical Support – and Website Crash Landings


So, apparently not all blogging sites are created equal. After spending HOURS getting my site to look how I wanted it to look, I go to log on yesterday and discuss the ride home and the site was down. “OK, this happens sometimes” was my first thought. I often try to console myself when I’m about to have a panic attack, I do this internally. I feel that this ability is really the only thing that separates me from the distraught passengers on the train talking to invisible people.

I deduct that I’m in IT, I can navigate through this, I know what an outage is like. I jump in my phone booth, change into my super hero clothes and decide that I can solve this problem! I can troubleshoot! Can I access the site from anther device? No, no I cannot. Can I ping the site? Nope, that didn’t work. Can I do a site down check? Yep, the site has been down for an hour and a half. (Really?) I decided I will just call the support desk and be that end user who calls during an outage and says, “Do you know when it will be up? But I really need in.” What does one do during a blogging crisis when they cannot access their blogging site????? Of course, I cannot find a contact number for technical support. After researching blogging 101 advice and tips and tricks, here I am, at the widely accepted “only way to blog” site WordPress considering myself a lost newby in search of what will work for making this way easier hyperventilating over 3-day system outages. ! Here’s hoping!

Happy blogging, friends!


About Andi

This chapter in my life is called, "Managing Millennials". People always say that I have a way with words, and that I am great at managing Millennials. The secret truth to my success? I worked at a public high school. I was an educator that specialized in behavior and building relationships. So what happens when the sweet little kids that inspired me to sponsor clubs, put in extra hours and spend my own money all enter the workforce???? They drive you crazy! I can help! I understand why these participation trophy earning young adults are driving you crazy in the work place. I understand that the fact that we are inheriting a technology talented pool of workers that sit at their desk with ear buds in their ears and celebrate medicocricy in the name if effort. I understand that you are not used to emojis and GIFs in business communication, and that you don't want to stand around on a break discussing memes, vines, YouTube epic fail videos and what you binge watched on Netflix. I once told my students that they would learn to follow my rules because I refused to be miserable for the next 1488 hours of my life. Ninety percent of the time... They did. Now, I tell my millennials that same thing, "Welcome to the workforce. There are policies and procedures in place that will help us get along for the next 2080 hours of our lives." Welcome to my blog, "Let The Managers Say Amen."

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